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TripAdvisor Site Review – Peek
TripAdvisor is investigating a system from tours and activities brand Peek that it claims could be used by operators to ensure only positive reviews appear on the site. This comes after Release Notes on Peek Pro’s back-end platform for operators suggested that users of the Smart Reviews service could influence whether customers submitted feedback publicly or privately.
Kundenbetreuung
Peek offers a comprehensive customer service portal that is easy to navigate and provides helpful information such as FAQs, contact info, and support options. The website also has an email form, a forum and an interactive chat room for members to engage with the customer service team.
Overall, Peek has a strong team of experts dedicated to the service that is able to assist users in any way possible. The company also has an innovative customer service team that has a well defined process to ensure that all inquiries are dealt with in a timely manner.
Peek has also implemented several technological advancements in its quest to become the premier video streaming social network. For example, they have a patented and proprietary technology called the Peeks video streaming platform that allows users to monetize their videos in new ways not seen before in the industry. This is a big deal for Peeks users who have always wanted to earn cash for their content but had not found an app that was worth their time or money.
Zahlungsoptionen
Peeks Social is an online streaming and social network that focuses on streamers earning money for their content and for interacting with audiences. The site offers ‘coin packages’ that can be purchased and used to tip broadcasters or pay for advertising profiles or products.
The site allows users to watch public streams and follow streamers, as well as pay for private, premium streams. It also has programs in place to match streamers with advertising sponsors.
Peek offers a variety of payment options for broadcasters to earn money from their streams including: credit card payments, direct deposit and email money transfers. Broadcasters can expect to receive their commission within days on average.
The site is free to use, but you can purchase ‘coin packages’ that allow you to earn additional cash through tips and other rewards. The site is available on desktop and mobile web browsers. There are also apps for iOS and Android devices. It is important to read the terms and conditions of use before using the website.
Bewertungen
Peek Pro offers 24/7 customer support that comes in the form of a live representative, either over the phone or through their website and associated app. They also offer a variety of features that will help you improve your business, including automated review requests and the ability to take walk-up bookings.
Peek’s Pro system allows operators to earn money for their content and engage with audiences using a system of coins they can purchase for tipping or for advertising profiles and products. It also has a program for matching streamers with advertisers.
However, Peek Pro was recently under investigation by TripAdvisor for suggesting that users of its Smart Reviews service could influence whether customers submitted their reviews publicly or privately.
CEO and co-founder Ruzwana Bashir said that the company did not infringe on TripAdvisor’s guidelines when it incorporated the feature into its back-end platform for operators. However, she added that it would be important to ensure the team receives training on how to comply with such guidelines.
Preisgestaltung
Peek isn’t the only online tour booking system on the block. However, it does a good job of making your life easier by offering a variety of features and functions to help you get your business up and running. Some of the more interesting features include a high tech, mobile centric point of sale and a state of the art reservation management solution. Other features include the ability to handle large numbers of reservations in a pinch and an impressive array of merchandising tools for you to promote your tours and activities with.
The best part is that Peek has a rock star customer support team on hand to make your experience a pleasant one. The company’s customer service team is available 24/7 and can be reached by phone or via their mobile app on Android and iOS devices. The company also has a comprehensive online knowledge base and a plethora of tutorials to guide you through your first experience. Ultimately, Peek is a great option for any sized tour operator.
